Shipping Information

At Pawesome Finds, we’re proud to offer FREE shipping on all orders! 🐾

Order Processing Times

Please allow 1–3 business days for your order to be processed and dispatched after your purchase is placed.

An order is considered dispatched once it has been handed over to our shipping carrier and is in transit to your delivery address.

During holidays, promotions, and other peak periods, processing times may take up to 7 business days.

Estimated Shipping Times

Estimated shipping times refer to the transit time after your order has been dispatched. Delivery times can vary depending on your location, shipping carrier, customs, and other factors.

🇨🇦 Canada: 7-14 business days

usa United States  7-14 business days

uk United Kingdon  5-10 business days

Please keep in mind that shipping carriers may experience delays during holidays, peak periods, severe weather, or other unforeseen events. International shipments may also experience additional delays due to customs processing.

These circumstances may extend the estimated delivery timeframe.

Order Changes & Accurate Shipping Details

Customers are responsible for providing complete and accurate shipping information at checkout.

Incorrect or incomplete information may result in processing delays or cancellation of your order.

If you notice an error in your shipping information, please contact us within 24 hours of placing your order. We will do our best to accommodate requested changes, but we cannot guarantee that changes can be made after this time.

Once an order has entered processing or has been dispatched, we may be unable to make changes to the shipping address.

Delayed Delivery

We understand how exciting it is to receive your order, and we work hard to get every package shipped as quickly as possible.

However, delivery delays can sometimes occur due to circumstances outside of our control. These may include shipping carrier delays, severe weather, transportation issues, customs processing, address verification, or other unexpected events.

If there is an issue that may significantly delay your order, we will do our best to keep you informed.

Please note that Pawesome Finds cannot guarantee an exact delivery date and is not responsible for delays caused by factors outside our control.

Lost or Stolen Packages

Once your order has been handed over to the shipping carrier, it is in transit and outside of our direct control.

If your package appears to be lost or stolen, we recommend contacting the shipping carrier first and checking with household members, neighbors, or your building's delivery area.

You may also contact Pawesome Finds, and we’ll do our best to assist you in resolving the issue with the carrier.

Please note that lost or stolen packages may fall outside our refund policy. Depending on the circumstances, a replacement may be considered at our discretion.

Shipping Policy Changes

Pawesome Finds reserves the right to update or modify this Shipping Policy at any time without prior notice.

Customers are responsible for reviewing the most current version of this policy before making a purchase.

By purchasing from Pawesome Finds, you acknowledge and agree to the terms of this Shipping Policy, including any future modifications.

We encourage you to review this page periodically to stay informed about any updates that may affect your order.

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Pawesome Finds 🐾
Happy Pets. Happy Hearts.